Refund & Cancellation Policy
Effective November 14, 2026
This policy describes how cancellations and refunds work for Proper Plans, a product of Proper Steps Digital Corp. It is part of our Terms of Service. It describes our billing practices only and is not a promise of any particular result from the Service.
Free plan
The free plan includes one feasibility study and is never charged.
Pro subscription
Pro is billed monthly, in advance, at the price shown at checkout. It renews automatically each month until you cancel.
Cancelling
You can cancel anytime from the billing page in the app or by contacting us. Cancellation stops future renewals. You keep Pro access until the end of the billing period you have already paid for, after which your account returns to the free plan. Your existing studies stay in your account.
Refunds
Payments are non-refundable, and we do not provide refunds or credits for partial months or unused time, except where required by law. If you believe you were charged in error, contact us and we will review it.
Contact
Proper Steps Digital Corp
2100 Hwy 360, Grand Prairie, TX 75050
(682) 235-6644 · mickcool76@gmail.com